Shipping Policy

Shipping Policy

At SELFMADEATTIRE, we aim to get your order dispatched and in your hands as quickly as possible. Every piece is carefully packaged and quality-checked before leaving our warehouse.

1. Processing & Handling Times

  • Standard Orders: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Limited Drops & Pre-Orders: During high-volume drop releases or pre-order launches, processing may take up to 5 business days. Specific pre-order ship dates will always be listed on the product page.

  • You will receive a confirmation email with your tracking number as soon as your order has been dispatched.

2. Domestic Shipping Options & Rates

Rates are calculated at checkout based on destination and package weight.

Shipping Method Estimated Delivery Cost
Standard Ground 3–5 Business Days Calculated at checkout
Express Shipping 1–2 Business Days Calculated at checkout
Free Shipping 3–5 Business Days On all orders over £150

3. International Shipping

We ship worldwide! International delivery times vary depending on the destination and local customs procedures.

  • Standard International: 7–14 Business Days

  • Express International: 3–5 Business Days

Customs, Duties & Taxes: International orders may be subject to import duties, taxes, and fees levied by the destination country. These charges are not included in the item price or shipping cost at checkout and are the sole responsibility of the customer.

4. Order Tracking

  • Once your package has shipped, you will receive an automated email containing your tracking link.

  • Please allow up to 24 hours for the tracking information to update on the carrier's portal after receiving your dispatch notice.

5. Address Changes & Incorrect Information

  • Please review your shipping address carefully before completing checkout.

  • If you notice an error in your address, email us immediately at sale@selfmadeattire.co.uk with your order number. Once an order has been dispatched from our facility, we are unable to change the delivery address.

6. Lost, Stolen, or Delayed Packages

  • SELFMADEATTIRE is not responsible for packages that are delayed, lost in transit, or stolen after the courier marks the shipment as "Delivered."

  • If your tracking shows "Delivered" but you haven't received your parcel, please check with neighbors, building management, or your local carrier branch before reaching out to us.

  • If your parcel is lost in transit before delivery, contact us at sales@selfmadeattire.co.uk so we can initiate a carrier trace on your behalf.