Contact information

Contact Us

Got a question about your order, sizing, or an upcoming release? We're here to help.

Reach out to the team using the details below, and we'll get back to you as soon as possible.

📩 Direct Support

For order inquiries, returns, or general questions:

  • Email: sales@selfmadeattire.co.uk

  • Response Time: We aim to respond to all inquiries within 24–48 hours (Monday–Friday, excluding public holidays).

Customer Tip: If you're contacting us regarding an existing purchase, please include your Order Number (e.g., #SM-1001) in the subject line to help us handle your request faster.

🕒 Customer Care Hours

  • Monday – Friday: 9:00 AM – 5:00 PM (GMT)

  • Saturday – Sunday: Closed (Inquiries received over the weekend will be processed the following Monday)

💬 Quick Links

Before reaching out, your answer might already be waiting for you:

  • Need to return or exchange an item? Check our [Return Policy].

  • Curious about shipping times or costs? Read our [Shipping Policy].

  • Questions about terms? View our [Terms of Service].